Cookie Policy
Information about how we use cookies and similar technologies
Cookie Policy
Effective Date: January 1, 2025
Last Updated: January 2, 2025
1. What Are Cookies?
Cookies are small text files that are placed on your device when you visit a website. They are widely used to make websites work efficiently, provide information to website owners, and enhance user experience.
This Cookie Policy explains how Afrilink Telecoms (Pty) Ltd uses cookies and similar technologies on our website (afrilinktelecon.co.za) and client portal.
2. Types of Cookies We Use
Essential Cookies
RequiredThese cookies are necessary for the website to function and cannot be disabled. They are usually set in response to actions like logging in, setting preferences, or filling forms.
Examples: Session cookies, authentication tokens, CSRF protection
Analytics Cookies
Consent RequiredThese cookies help us understand how visitors interact with our website by collecting information anonymously. This helps us improve our website and services.
Examples: Google Analytics, page view tracking, user journey analysis
Preference Cookies
Consent RequiredThese cookies remember your choices and preferences, such as language settings, to provide a more personalized experience.
Examples: Language preference, theme settings, currency selection
Marketing Cookies
Consent RequiredThese cookies are used to deliver relevant advertisements and track the effectiveness of our marketing campaigns. They may be set by our advertising partners.
Examples: Google Ads, Facebook Pixel, remarketing tags
3. Specific Cookies We Use
| Cookie Name | Provider | Purpose | Duration |
|---|---|---|---|
| session_id | Afrilink | Session management | Session |
| csrf_token | Afrilink | Security protection | Session |
| cookie_consent | Afrilink | Remember consent choice | 1 year |
| _ga, _gid | Analytics tracking | 2 years / 24 hours | |
| _fbp | Marketing | 3 months | |
| whmcs* | WHMCS | Client portal session | Session |
4. Third-Party Cookies
Some cookies on our website are set by third-party services. We use:
- Google Analytics: To analyze website traffic and usage patterns.Privacy Policy
- Google Ads: For advertising and remarketing purposes.Learn more
- Facebook: For marketing and social media integration.Cookie Policy
5. Your Cookie Choices
In compliance with POPIA, we require your consent before setting non-essential cookies. You have several options to control cookies:
5.1 Cookie Consent Banner
When you first visit our website, you will see a cookie consent banner allowing you to:
- Accept all cookies
- Reject non-essential cookies
- Customize your preferences by category
5.2 Browser Settings
You can also control cookies through your browser settings. Most browsers allow you to:
- View and delete existing cookies
- Block all cookies
- Block third-party cookies only
- Set preferences for specific websites
Note: Blocking all cookies may impact website functionality.
6. Browser-Specific Instructions
Learn how to manage cookies in your browser:
7. Similar Technologies
In addition to cookies, we may use similar technologies:
- Local Storage: Similar to cookies but stored differently in your browser
- Session Storage: Temporary storage that is cleared when you close your browser
- Pixels/Beacons: Small images used to track page views and conversions
8. Changes to This Policy
We may update this Cookie Policy from time to time. Changes will be posted on this page with an updated effective date. For significant changes, we will update the cookie consent banner to request new consent.
9. Related Policies
This Cookie Policy should be read together with our Privacy Policy, which provides more information about how we process personal data.
10. Contact Us
If you have questions about our use of cookies: